How can I order?

Outside Vietnam: You can order easily using our online shop on Etsy (worldwide).
Inside Vietnam:
When you find a product you need, you can send us a message through our Instagram, fan page to order.
You can visit our studio in Hanoi. Here is our location. Please feel free to send us a message through Instagram.
Our online shop from chus.vn (e-commerce platform) Language: English – Vietnamese
IG: hoatien.brocade

I ordered a garment but it is not currently available, will it be available in the future?

We produce most of our styles in small quantities because of limitations on fabric
availability and to ensure that only the highest quality fabrics are used for our
clients. The unavailability of certain fabrics may be temporary. For more details
on a particular garment please contact us at hoatienbrocade@gmail.com for more
information.

Can you rush ship my order?

Yes, we can do expedited shipping if required. An extra fee based on the actual
shipping cost will be applicable. Please contact us at hoatienbrocade@gmail.com for
more information.

Do you offer gift wrapping?

Absolutely! Every order comes neatly wrapped in a paper box/bag and ready for
giving. But feel free to let us know if you are ordering something as a gift and
would like to have it gift wrapped in wrapping paper.

I am interested in an item that is out of stock.

We aim to keep all of our garments available for order, but if we run out of a
certain fabric, we can offer you the garment using different fabric options that we
have in stock. All you need to do is let us know which item you are interested in
by sending an email to hoatienbrocade@gmail.com